Protection One Home Security Company Reviewed

Protection One Home Security Company offers custom security systems that work according to the needs of the individual consumer. As one of the largest and most well-established security companies in the nation, they offer the installation, maintenance and monitoring of home security systems all over the globe. They have more than 60 offices worldwide, and are quickly establishing themselves as a true leader with stellar customer service and by being an innovator in the security system industry for both homes and businesses.

This is a company with a track record like no other. They offer a vast array of services and features that other big name companies do not. One of their big claims to fame is the ability to take care of all customer service needs in house. Installation, maintenance and monitoring is all done through certified Protection One security professionals, leaving little room for error.

The staff and the training that must be undergone before becoming a part of the protection one home security team is perhaps the most rigorous of any within the industry. Sales consultants, security installation technicians and the alarm monitoring professionals must all pass a background check and drug screening before being brought on board. In addition to this, there is a combination of instructional courses and requirements that must be met as well.

Sales consultants are required to fulfill a minimum of twenty hours of company sponsored training before they are allowed any unsupervised contact with a customer. In addition to this, these individuals routinely attend additional training in order to stay abreast of changes within the industry and of any advances in the technology. Unlike these certified individuals who can accurately explain the products that they hope to sell, many of Protection One's competitors opt to hire individuals with sales training, but often none that is industry specific.

The installation technicians also fulfill a rigorous and comprehensive training schedule. Using computer-based classroom instruction in tandem with field instruction, the company instill their expectation for service and installation standards. Like the sales consultants, the learning is never done for the installation technicians. As new technologies are introduced, so is new Protection One training, in an effort to keep the entire team abreast of the most modern and efficient options that are available.

The training for the alarm monitoring professions exceeds all others. There are 120 hours of training that must be completed, as well as a series of drills and tests that must be passed before an individual is placed on the job. The trainees are confronted with a host of potential emergency situations and instructed on how to respond to a real call. This enables all of the service needs to be delivered directly through Protection One.

Potential consumers can get a clear idea of what their security needs may be without having to pay a dime. The company offers a free home security evaluation with a well-trained professional. Unlike many free offers, this one comes with a guarantee that the company will in no way share or lease any personal information that is provided in order to obtain the service.

The extensive training and the dedication to providing top quality service is perhaps why this industry leader has been named on the Forbes' list of the nation's most trusted companies. There is a large investment in creating stellar employees who are both well-equipped and eager to do good business. Protection One Home Security Company also boasts a huge commitment to maintaining the newest and best products that are available.